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Business Profile

Craft Gallery

Miss-Lou Designs & More

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Craft Gallery.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/07/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I registered and paid in full to attend Miss-***'s 2023 Tumbler *******. I received the following email ************************* <*************************************************************>Fri, Apr 7, 11:23?AM to ********, bcc: me Good Morning, Due to circumstances beyond our control, were getting in touch to let you know that there have been some changes to Tumbler ******* 2023. Due to unforeseeable issues with the venue that were beyond our control we will be unable to host *************** July 7-8th 2023, as planned. We have been diligently searching for an alternate venue. But have been unable to secure one at this time. Unfortunately transferring everyone to virtual attendance for a virtual event later this fall, has become our only option. ***** de Misfit and ***** de ***** ticket holders will be receiving a separate email. Please direct any questions or concerns to Miss-*** Designs and More directly via email. We are extremely sorry for the inconvenience this may have caused. We thank you for your patience and understanding. We hope to see everyone at the virtual event this upcoming fall. Love Miss-*** Designs and More I have tried emailing *************************, snd Miss-*** Designs and More and the messages have bounced back saying address not found. I tried calling the phone number on file and get a message that the phone has been disconnected. I'd like to know what's going on and how to get my money back.

  • Initial Complaint

    Date:04/10/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a craft store that has an event called Tumblerpalooza. I purchased a ticket for this event in August 2022. I received an email last week that they are canceling the in person event and switching everyone to a virtual event. I would like my money back instead. I have emailed them but they have not responded. They have shut down their website and they are not answering any questions.

Miss-Lou Designs & More is NOT a BBB Accredited Business.

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