We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Screen Printing Supplies

Magnolia Transfers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Screen Printing Supplies.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed several orders, some in August, September and October and have not received the items. On 2 I was able to get some of my money back through en route. On September 27th I received a tracking number for a package but it never shown in transit. This happened to several customers of Magnolia Transfers. When myself and other customers complained to the owner she would not respond, She shut down her website and said she is closing her business.I have sent several emails with no response. With her website being closed down I can not order reprints or cancel the order. She stated if the customers have not received their packages by last Friday to send her a message and she will reprint and send within 1 to 3 business days. I tried to request reprints, she will not respond to my emails. I either want reprints on order # 10053403 or want my full refund. On order #******** I want the $30 that enroute did not refund me that was the taxes and shipping for my order. I should not have to pay taxes and shipping on a order that was not shipped. The owner said it was a problem with usps, but most of my orders are shipped with ups. On order # ********, I want it shipped out this week or canceled with full refund.

    Business Response

    Date: 10/11/2022

    Route has issued a full refund for the order that was covered.  If a claim is filed with Route, they handled the process completely using the terms agreed to by the customer when they selected Route coverage.

     

    The other orders have been refunded fully.

Magnolia Transfers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.