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Business Profile

Sports

D&D Powersports

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/18/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11-17-22 I am at the business provided D&D powersports to get one of my rc cars that I dropped off a week earlier to get a whole electronic system put into it ! I provided everything that was needed to do the job . But the labor . Ok mind you the current system that was in it was in perfect working g condition as to me being able to implant t it into another rc car . Well whoever it was that did the work cut up my current system to try and make my new one work which wasnt necessary! Ok now to the finished product isnt ******* ! So Im out problem $1000 now cause Im gona have to take it to someone else and pay them labor again ti go behind someone elses mess up !

    Business Response

    Date: 12/01/2022

    This is an unfortunate situation. The customer brought in a 8s motor and esc for us to put in his 6s car. Along with cables to be made. We removed old 6s motor and esc out of car an installed new motor and esc. Then programed. We ran this car at our shop before giving back to customer. The car ran perfect when customer took possession of car. The picture attached is the old esc. Is the wire ripped on it? I know that my guy that worked on it said there was a wire on this that has been rubbing the driveshaft for a bit? This is a custom job and customer brought all parts to do this. I believe he bought everything at another local hobby shop and tried to get them to do the work and after three weeks he picked up and brought to us. We cut the leads on the esc to use to build the system he provided.

D&D Powersports is NOT a BBB Accredited Business.

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