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Business Profile

Car Dealers

Picayune Auto Sales

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a car from picayune auto sales and they didn’t tell me it had a salvage title on the car I just found that out today 5/24/2025 when I went to trade the car in at a dealer in Slidell La and that’s when I found out when I checked carfax it was not on that so I bought the car I would have never bought the car if I would have known that I paid $8000.00 for the car a little Over a year ago today when I tried to trade it in they only wanted to give me $500.00 for the car so I would like to know if there was anything I could do about this

    Business Response

    Date: 05/27/2025

    We purchased this vehicle at an auction at the time of purchase there were no announcements we also had clear title which i send you front and back i reran the Carfax because when he purchases it was clean we sold the car on 02/29/2024 the customer went to ******* and had a tire repaired they reported 111508 2 days later the customer registered the vehicle with 111372 miles that triggered a not actual mile flag not a salvage title this was an error by ******* or title office.

    We are sorry for this inconvenience this has occurred to the customer but was not due to us .It is still not a salvage Title

    Sincerely : Lennard Leenders 

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