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Business Profile

Consignment Services

Trendy Treasures Consignment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/26/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My Clothing was dropped off at this consignment store in 2024 (Im not sure of dates because the location wont give me any of my account info even though I have asked for it multiple times)I called to see where my commission was in July and they realized it had been deposited into someone elses Venmo account. As of today, 09/26/2024 I still do not have all of the money owed to me. I have been continually texting with the owner over the course of the last 3 months and requesting a print out of dates that clothing was dropped off and a print out showing what sold and for what price. She gives excuse after excuse as to why she cant tell me what all has sold, my commission amounts, etc. I have to reach out to her to initiate the conversation regarding the money owed to me. I have given her plenty of time to get this sorted out and continue to receive excuses. Had I not inquired about this she never would have reached out to me. It appears something unethical is going on with her accounting and books and as a retail store owner I would suggest you all look into it. I would love to give you more details as far as what was dropped off when but I dont have a list of that as usually the consignment stores enter it into their inventory and she will not give me any of the information requested.

Trendy Treasures Consignment is NOT a BBB Accredited Business.

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