Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garage Door Repair

Dixie Door Company, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTodd W

    Date: 01/23/2025

    5 stars

    Todd W

    Date: 01/23/2025

    A+ Service. **** went above and beyond to ensure my garage doors were back operational.

    Dixie Door Company, LLC

    Date: 01/27/2025

    Thank you, ****. We truly appreciate you taking the time to report your satisfaction!
  • Review fromTim C

    Date: 09/17/2024

    5 stars

    Tim C

    Date: 09/17/2024

    I called after hours yesterday and they were at my house just after 10am today. Quick fix and *****! It works! **** was polite and professional. He could have told me anything about the motor and the relating cost to repair but he was honest, saving me what could have been a costly repair with a less than reputable company. They are now on my speed dial.

    Dixie Door Company, LLC

    Date: 09/18/2024

    Thank you, ************!! I sure hope we got the remote issue fixed as well, too. Thank you for the amazing review and for calling us in the future!
  • Review fromJeremy B

    Date: 05/21/2024

    5 stars

    Jeremy B

    Date: 05/21/2024

    We Built our home about 1 1/2 years ago. Dixie did all the garage doors for us and did an amazing job. We recently had an issue with one of the doors.I called talked to the Gentleman at the office who was very nice and knew what he was talking about.He told me he would have it taken care of. ****** rolled around they were here diagnosed the problem ordered the parts and had it back up and going within a week. These guys do outstanding work and are very professional. I would highly recommend Dixie door to anyoneThanks again.Sincerely ******

    Dixie Door Company, LLC

    Date: 05/27/2024

    Thank you for this, **********************! It's nice to know when our staff is doing a good job and taking care of our customers. We're here when you need us!
  • Review fromCraig G. M

    Date: 08/24/2023

    5 stars

    Craig G. M

    Date: 08/24/2023

    Im more than impressed. Quick and reasonably priced service.Thanks to **** and the team.***** an *******

    Dixie Door Company, LLC

    Date: 08/29/2023

    And thank YOU for taking the time to leave a BBB review. We really appreciate customers that go out of their way to let others know about good service. We're here when you need us!
  • Review fromBecky L

    Date: 06/02/2023

    5 stars

    Becky L

    Date: 06/02/2023

    My garage door broke and I called and within 1 hour someone was at my house. **** was funny, helpful and very knowledgeable. He even gave me ideas on how to help prevent a break again. I would recommend them to anyone who needs help

    Dixie Door Company, LLC

    Date: 06/05/2023

    **** likes to think he is funny - so I'm glad someone agrees! haha Thank you for taking the time to leave such a great review!! Any recommendations would be truly appreciated.
  • Review fromJason M

    Date: 04/28/2023

    5 stars

    Jason M

    Date: 04/28/2023

    I used them many years ago and can honestly say their customer service and quality are still top notch! Great communications, very quick response, and excellent repair work! Really a great overall experience.

    Dixie Door Company, LLC

    Date: 05/01/2023

    Thank you so much for your loyalty to our company and for taking the time to leave a review! We hope to keep you as happy in the future!
  • Review fromReccie G.

    Date: 02/11/2023

    5 stars

    Reccie G.

    Date: 02/11/2023

    The were amazing on time punctual! ***** did a awesome job in no time we were up and running in 30 minutes. Thanks

    Dixie Door Company, LLC

    Date: 02/13/2023

    Thank you so much, ********************! I'll pass this review on to ****** We appreciate you taking the time to leave a review for us.
  • Review fromDale S

    Date: 02/03/2023

    5 stars

    Dale S

    Date: 02/03/2023

    One of the best experiences with a service provider I have had in a long time, extending from the initial phone contact, the scheduling, the actual service, and even to post service help for a non service issue. **** was extremely professional and his knowledge of the subject matter is awesome - but to me, much more importantly - he was willing and able to explain and share that information.I give Dixie Door my highest recommendations!

    Dixie Door Company, LLC

    Date: 02/13/2023

    Thank you, sincerely. This is an amazing compliment for our company.
  • Review fromScott P

    Date: 01/24/2023

    5 stars

    Scott P

    Date: 01/24/2023

    Came out the same day my spring broke and repaired my garage door. Repaired some minor issues and only charged me for the springs. Did not try to up-sale for items that I did not need. Great experience and would definitely would recommend.

    Dixie Door Company, LLC

    Date: 01/24/2023

    This is what we like to hear! I am very happy to know our technicians did not try to charge more for a simple fix. Thank you for taking the time to leave such a detailed review!
  • Review fromJeff F

    Date: 11/18/2022

    5 stars
    We have used Dixie Door in the past & they never let us down. Their technician **** was very competent & did a Great job. Highly recommend this company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.