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Business Profile

Driveway Installation

Apex Group, Incorporated
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/28/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/27/2022 ************************* sent a email regarding a job interview with ******, ****** so thought was kind of odd that it was over skype and wasn't a call was just the chat when I called the agent, he declined call. So went on with the chat interview which explained everything as far as the job functions then states your hired and sent a w-4 form to fill out. 10/28/2022 was explanation of training and regarding the business products to supply like computer, cell phone so then began to ask if i had a credit card and asked for my login info I stated no will not provide then asked for my ******* info which is a cell phone provider of mines states the funding **** will pay my cell bill asked for my login info and then tried to add 4 lines towards my account and ******* locked my account please help these people are phishing and using company information.

    Business Response

    Date: 10/31/2022

    We are a paving contractor in ********, ** and have not conducted any interviews over skype.  This wasn't us but if someone is using our name, we would like to hear about it.

    Customer Answer

    Date: 11/01/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I've attached the email of the original email of the job offer and acceptance offer 

    Sincerely,

    *****************************

     

    On Thu, Oct 27, 2022 at 1:07 PM *************** <*******************************> wrote:

    Dear Applicant,

    Our HR **** From Apex Group Limited has viewed your portfolio that was posted via Talent.com and we believe you may be qualified for the Administrative ************************** Rep/Data ***** position. We have forwarded your resume to the Heads of Operation ***************************** and he would like to conduct an on-line interview with you to discuss more about the Position that you are yet to occupy.


    Following the newest online screening introduced by ********** of *************** here are the channels to conduct the interview with the company:  

    1. Skype
    or
    2. Wire


    You can Set Up a Skype account on https://www.skype.com and add up the HR Manager screen name via his Skype ID, which is ( ************************** ) or


    You can set Up a Wire Chat account on www.wire.com and add up the HR Manager screen name via his Wire ID, which is (@*****************************


    Contact ***************************** via Wire, his Wire ID which is (@***************************** to let him know if the time frame works for you.


    *Job Location: Online

    *INTERVIEW CODE: SPL2022

    Hourly salary $35/hour training is $20/hour

    Paid Training provided

    Benefits: health, insurance, 401k

    *Comprehensive Online Training Provided

    Benevolent Regards,

    Hiring Desk

    ***********************

    Apex Group Lmt.

    Thanks For ********operation!


Apex Group, Incorporated is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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