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Business Profile

Paving Contractors

Yellowstone Pavement Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/28/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    No bonus was ever paid after work was completed and done til the end of the season. Plus extra contracts for next years season , no bonus was given for that either.

    Business Response

    Date: 01/08/2024

    Subject: Response to Better Business Bureau Complaint - *****************************


    To Whom It May ********************** Response to Complaint by *****************************


    We at Yellowstone Pavement Solutions appreciate the opportunity to respond to the complaint filed by a former employee, *********************************. Our company takes all complaints seriously, especially those concerning our employment practices.


    First and foremost, we want to reiterate our commitment to fair and respectful treatment of all our employees. As a fair chance employer, we pride ourselves on offering equal opportunities and maintaining a workplace where respect and professionalism are paramount.


    Regarding the specific case of ********************, we regret to learn of his dissatisfaction with the termination of his employment. However, it is important to clarify the circumstances leading to this decision. As per our documented company policies, consistent attendance is a fundamental requirement for all our employees. These policies are communicated clearly to our staff at the onset of their employment and are integral to the smooth operation of our business.


    Unfortunately, ******************** violated this policy by failing to attend work for the final week of our operating season, without any prior notification or explanation (a no-call, no-show). This absence was not only in direct violation of our clearly stated company policy, but it also put undue strain on our operations and other team members.


    In line with our standard procedures, we conducted a thorough review of the situation. During this process, ******************** was given the opportunity to explain his absence, but no satisfactory explanation was provided. As a result, and in fairness to our other employees who adhere to our policies, we made the difficult decision not to re-sign ******************** for the upcoming season.


    Please be assured that this decision was not made lightly. We have documentation supporting our actions, which we are prepared to provide if necessary. Our aim is always to ****** a productive, respectful, and fair workplace. We believe that our actions in this case were in line with these values and necessary for the integrity of our business operations.


    We trust this response clarifies the situation and demonstrates our commitment to fair and ethical employment practices. We are open to further discussion should there be any more concerns or queries regarding this matter.


    Sincerely,


    **********************

    Owner and Chief Safety ******** **************************

Yellowstone Pavement Solutions LLC is NOT a BBB Accredited Business.

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