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Business Profile

Car Wash

Glacier Express Car Wash

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Tanner B

    Date: 07/03/2023

    Went through their car wash and they peeled some of the paint off on the front of my car. When I brought it to their attention the manager reviewed the video and admitted that they did peel my paint and at first claimed that my car (2017 ****** 4Runner) had a recall on the paint and that they also noticed paint chips already on the front. I showed them documentation from ****** that my 4RUNNER does not have a paint recall. I also told them that those "paint chips" on my front are dead dried bugs that their wash did not get off. After calling out the manager on her lies and lack of accountability, she says that they aren't responsible for cars older than 5 years old. So if my car was 4 years 11 months and 30 days old then it would be covered but not at 5. She said that they have signs that claim the same, but from where you buy your wash you cannot read the signs. I've always taken car of my vehicle and to see it in this shape is tough to swallow. This sorry excuse for a business has no accountability.

  • Shawn B

    Date: 06/15/2023

    On 6/13/23, I ran my 2011 Jeep through the Glacier Express car wash in ********, **. My antenna was torn off during the wash and the attendant simply tried to hand it back to me in my car without a word and walked away. I followed him back to the office where he was nothing short of rude and surly, answering my questions with grunts and one word answers. Long story short, after contacting his manager, I was told the company was not responsible for the damage. I was more upset by my treatment from the employee than I was by the actual damage. Subsequent calls to the business where I left two messages were unanswered. I have never been treated as rudely and dismissively as I was at this business.*************************

Glacier Express Car Wash is NOT a BBB Accredited Business.

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