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Business Profile

Cell Phone Supplies

Cellular Plus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Supplies.

Reviews

This profile includes reviews for Cellular Plus's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cellular Plus has 20 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Vega N

      Date: 06/07/2023

      Vega N

      Date: 06/07/2023

      Max * star. They failed to check my phone for un/ locked before taking my *****. When I found out it was locked, could not be used for *************************************** they refused to refund all except the new SIM card. Now having to hassle about the refund, and they (who caused the issue with their unprofessional actions) say they "dont like my hostile attitude."I'm not hostile, yet, just insistent on getting refunded for a service which is clearly not available and clearly was not available when they took my money.H323*333*363033333933H is hiding behind ******* which itself is notoriously unavailable once you've paid your money down.Big ******* sign outside, tiny H323*333*363033333933H somewhere inside.So they push responsibility onto *******. But they take your money.Dont even try their ********, ** number. It does not answer.Interestingly, the employee who did my transaction is no longer working there. OK.Recommend NOT dealing with them.

      Cellular Plus

      Date: 06/08/2023

      We are so sorry to hear about this disappointing experience. We pride ourselves on providing excellent customer service, and we failed to do that for you.  We want an opportunity to make this right for you and to follow up with our team to ensure it does not happen again. If you would be willing to email ***** our Territory Manager, he will be in touch right away. You can email him at *********************************** and he will contact you. We hope to hear from you so we can make this right for you!

    Cellular Plus is NOT a BBB Accredited Business.

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