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Business Profile

Clubs and Organizations

Sisters on the Fly

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clubs and Organizations.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/20/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been a member of **** in good standing since 2019. Dues are current and I have hosted numerous events, incurring thousands of dollars in out of pocket expense. Issues started last year when I (with many others) objected to a party called the "Jubilee" being held right after hurricane ****** had devastated WNC. I felt strongly that the monies being spent on a party costing several thousand dollars, (and paid for by members) would be better served if donated to our devastated communities. My comments began being blocked, and censored. On or about 10- 2, '24, I was removed from FB groups, then put on probation (thru April of 2025). I have numerous emails requesting more clarity violations, but all I received were vague replies. ***** ********, head "wrangler" and influencer, had taken an intense, well documented and prejudicial dislike to me ( I was told due to my political affiliation and my stand against going forward with the party) and this was communicated throughout the organization. It eventually circled back to me. I communicated this to her, she did not confirm OR deny. Most recently, an updated policy with regard to pets at hostess sites was communicated which barred hostesses from allowing their pets out of their camper if any other participant was at the hostess site, stating that all activities at the hostess site were considered a part of the event, whether listed as part of the event or not. I had an upcoming event and requested clarification on the group page where the policy was communicated, at that point most of my posts were blocked, censored and removed. I never received a reply about why other than "under review, be patient". Accordingly, I proceeded with my event 3- 13, and came home to a termination email from **** ****** (CEO?). I am requesting an immediate refund of all monies spent on this event, totaling $310.00. I feel it was premeditated to allow the event to move forward then immediately terminate.

  • Initial Complaint

    Date:10/20/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/2021. $70.00 Member fee paid. Attempted to register for member events with the year unable to secure a spot to reserve for an event until 10/29/22. ********************. Sent membership department an unsolicited review about my experience this pat year and the difficulty of being able to attend an event. The membership department asked me to give more specific detail, did so and then when they responded they said ***be the group is not for me, etc... I do have the emails from our correspondence and the last email requested a refund for dues paid. I know they do not typically refund dues but because of the event I registered for was not until 10/29/22 outside of my membership timeframe they denied me to attend. I was able to sign-up and get approved for the event months ago but did not realize my membership was not through the date of the event. Because it has been so difficult to get into any event because of the constant waitlisting for events I did ask for a refund. Even though online I was allowed to register for the event because it is past my membership period by 3 weeks I have been denied. I mentioned that ***be there was a glitch in their system and they stated there was no glitch. I was not even extended the opporunity to attend as a "try" as they have and continue to do for sisters that *** want to try before they become a member. They did not mention allowingme to attend the one event and then no others unless I become a member. I believe the membership they are offering is not ablet o keep up with the demand and the number of events they are posting. I believe their membership is not in proportion with the events planned even with only a fraction of members attending most events now.

Sisters on the Fly is NOT a BBB Accredited Business.

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