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Business Profile

Collections Agencies

Credit Service Company, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Credit Service Company, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Credit Service Company, Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/25/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable for this debt with OPPLOANS/*** , I do not have a contract with **************************, they did not provide me with original contract as i requested

      Business Response

      Date: 10/28/2024

      This debt is for a Forced Closed account w/ **********************  We've attached the final page of the statement for your convenience.  Interest is also owing as advised to Mr. **** 10/08/2019 when we last spoke to him.

    • Initial Complaint

      Date:07/17/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Credit Service ********* I do not have a contract with the collection agency Credit Service ******** and they did not provide me with the original contract as I requested.

      Business Response

      Date: 07/22/2024

      Provided ************************** last 4 of her SSN are 0480 she has two bad debts in our office.  One is a dental account placed for collection 12/27/17 and the other was placed 01/25/21 by a property management firm here in ********, MT.  We have not been able to contact ********************** because the last know address was in ****** which is a closed border state.  Please get in contact with us by calling ************ to get these resolved.

      Thank you.

      Sincerely,

      *********************

      Owner

    • Initial Complaint

      Date:10/17/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i have submitted a complaint through CFPB portal alleging your violations under 15 USC ****, 15 USC **** and 18 USC 875. your response would confirm all violations alleged against your agency and you shall be held accountable. you openly admitted to falsely obtaining my driver license without prior consent by way of fraudulent use of a credit card. therefore, whatever false and altered documents submitted to CRA's is a deceptive form and in violation of law as i never contracted with your agency in the past. due to the false documents, you have submitted using my driver license *********************** CARD) allowed you to make an extortionate extension of credit punishable under 18 USC 875. i have also searched your license number in the **** system and you do not even have a license to collect in the state of *******, therefore you are illegally attempting to collect this debt where you have no jurisdiction. unless you can provide proof of your license to collect and a previous contract with me and your agency which provides mutual assent that would induce me into owing you this debt than you shall be held accountable for all violations listed in this complaint. i demand you submit to me the purchase agreement you had with the alleged original creditor and submit debt verification by way of affidavit, oath or disposition of truth under 15 USC 1692g4. i demand you cease and desist all collection activity in regard to this account and any continued reporting account i intend to take action immediately as you are illegally attempting to collect a debt in a state you are not licensed to collect in.

      Business Response

      Date: 10/18/2022

      ******************,

      We are unable to find an account under your name or address or address on the driver's license provided with our agency.  If you feel this is incorrect feel free to reply to the BBB or call us between 9am to 5pm Monday - Thursday or submit a request from our website Contact Us page at www.creditservice.com.  

    Credit Service Company, Inc is NOT a BBB Accredited Business.

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