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Business Profile

Mobile Auto Repair

B&B Mechanical Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Auto Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took my car to get fixed here, decided to tear apart to clean up oil leak, then put back together and say needs parts to do all over again. Is overcharging by alot. Another mechanic told me he is ripping me off badly. And doing unnecessary stuff, car shouldn't have been taken apart till had parts. Said prob be done week ago, now no reply. I just want my car back at this *********** getting nothing back from him. I can get this job done at other mechanic for $275. He's gonna charge me over $1k. This just isn't ok or right. At this point I think I should pay the $275 it should cost to repair this and get my car back. Nothing more, and if didn't fix I shouldn't have to pay. Seems to be just adding more hours, for more money on things that shouldn't have been done. It was a simple fix the 2 parts. As seen to fix these 2 parts is $275 at other mechanic. And searching will cost anywhere from $250/300. That's it. Nothing more. **** told be few mechanics he ripping me off and should have never taken apart till had parts then did that job and that's it. Doing stuff got done I did not authorize and shouldn't pay for that, he was simply supposed to tell us what was wrong, not take apart without our consent. Hopefully submitting this don't make getting car back even harder. Just know being ripped off, overcharged and stuff being done not authorized to do, and now not getting back to me about car, you can't just keep someone's vehicle.I feel paying $275 for what was needed done is all should happen, and if didn't fix wouldn't owe. Just want car back n be done with all this.

B&B Mechanical Solutions LLC is NOT a BBB Accredited Business.

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