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Business Profile

Remodel Contractors

A-1 American Made Home Improvement Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/04/2025

    Type:Product Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 30. 2025, I provided ******* ******* a check in the amount of $350.00 (half down) to tear the siding off the west side of my house and put it back up the correct way due to 5 - 6 spots in which the siding kept "popping out" from the wall. On May 2, I decided to wait until fall to do anything with this due to potential hail in the summer months and would reassess in October. I left Mr. ******* a voicemail message on 5/2 and again on 5/3 at the 2 phone numbers that I had been provided by him. He returned my phone messages on 5/5 in which I told him again that I wanted to wait to see if we got hail damage this summer to this side of my house and that I would reassess things in October and that I wanted my money returned. Mr. ******* told me at the end of our conversation that he owed me my money back. I waited for 2 weeks and did not receive my money back. On May 19th I left a voicemail message on his ************ number asking him to return my call to let me know when he'd be returning my money. On May 21st I left another voicemail message on this number. On May 23rd, I left a voicemail message on his ************ number asking him to return my call letting me know when he'd be returning my money. On May 28th, I sent him a text message to the ************ number letting him know that I still have not received the $350.00 from him for the siding work that I was not having him perform along with the dates in which I had left voicemail messages. To date I have not received my $350.00 back from Mr. ******* and he has made no attempt to contact me.

    Customer Answer

    Date: 06/25/2025

    Hello ******.  On 6/24/25, I received a cashier's check from Mr. ******* for the $350.00 that he owed me.  Thank you for your assistance.

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