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Business Profile

Used and Rebuilt Auto Parts

A-1 Johnson Auto Wrecking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/20/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I initially called them looking for a ***** s10 crew cab truck for parts and was very specific as to what I wanted as far as condition. I asked if they could send pictures and they sent me 4 pictures that show the truck in complete condition with no parts visibly removed. I asked if they would do 1000 for the truck and they agreed. I rented a trailer and drove 5 hours from ND with the intent to purchase the truck but upon arriving and viewing the truck I found that it was half disassembled with the motor and transmission gone. A bunch of dents and damage that wasnt in original pictures interior and exterior trim missing mirrors missing or busted the dash torn apart etc. Once mentioning the condition of it to the guy inside he tried to claim that he had told me about the damage. Which if he had I would not have driven so far and rented a trailer. I offered ***************************************************************************************** 750. Given the misrepresented condition and the fact that I was just not going to work for what I needed I walked out. Date was 10/18/24 when I went there.

A-1 Johnson Auto Wrecking is NOT a BBB Accredited Business.

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