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Business Profile

Welding

C Bar J Mechanical and Welding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Welding.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cumberland ill HOA Contracted with ********************* dba ******* Mechanical August 2, 2022 for replacement of two sewage containment vessels in our HOA.************************************************************************* During installation of the sewage containment vessel by contractor behind 229 **********, a sewer line was broken, and raw sewerage was allowed to congregate near the home foundation, causing the infiltration. The contractor assured ** that they would cover the costs, but they never did. ********************************************************************* During initial installation of the sewage containment vessel by contractor, the lower cement casing was set at an unacceptable level. This resulted in the lower casing being elevated to a degree that the sewage was running uphill 18 at the termination to the vessel (illegal). Shortly thereafter we had yet another sewage backup resulting in significant remediation costs. They then agreed to reset the system at a proper elevation. Thus far we have had no failures. Their work on this project is still not complete, they never finished replacing all the dirt over the hole they dug or fixing the damage to the road which they agreed was their obligation.Contractor has been non-responsive to my continued requests for an update. The simple fact that they set a sewer line running uphill behind 2821-33 **************** and then told us it was fine leads us to question the integrity and ability of this contractor. As of now the contractor is in breach of contract. We only want the work completed We want a professional assurance that the work was done according to codes and standards We want an extension of warranty to protect our homeowners in the event that the work fails again We want future potential customers to be aware of the risk of doing business with ********************* and his organization

    Customer Answer

    Date: 05/22/2023

    See attached pdf filing with the ******* Secretary of State listing myself as an elected board member of the Homeowners Association.

     

     

C Bar J Mechanical and Welding is NOT a BBB Accredited Business.

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