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Business Profile

Hunting Gear

SITKA Gear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hunting Gear.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromJOSEPH V

    Date: 12/09/2024

    1 star
    Terrible customer service, items sent back and cannot get a credit Many attempts to have them send me my credits.Sent back three items and they gave me credit for one item?
  • Review fromIgor A

    Date: 06/19/2024

    1 star
    Terrible customer service. Placed orders per their advice. Now they claim that I am a thief and am trying to commit a fraud. Provided various payment methods and got credit card banks pre-authorization. Sitka Gear refuses to sell me any products for no logical reason. How is this not a discrimination?
  • Review fromSteve W

    Date: 12/27/2023

    1 star
    C*** customer service cannot stand to try to call them for anything. Please before you use this company verify that they have what you want in stock. **************** is not good they just dont answer the phone. Terrible customer service And to think you pay all that money for the gear. And its made in *****. Thanks *****!!
  • Review fromAlex S

    Date: 12/19/2023

    1 star
    I bought a pair of their hunting pants right before a hunting trip. Wore them for the first time during that **** for 3 days and during that time they had a hole wear through them. So i send it in for warranty repair because when you pay hundreds of dollars for something thats supposed to last for years and it breaks then its kind of a big deal. Well their customer service said they wont cover it and that id have to pay almost the price of the pants themselves to have them repaired. So i explained what i wrote above and said how disappointing it is since this is supposed to be a high end quality company and the product cant last even 3 days of its intended use after which they blew me off, never responded and just sent me back the pants few months later so i couldn't even return them to the store where i bought them from.
  • Review fromBria E

    Date: 01/26/2023

    1 star
    I tried to place an order through their website. Their website would not process my order and said there was an error. Sitka still took nearly $5,000 from my bank account even though I was unable to order any of their gear. They did not answer the phone for over an hour and when I finally got through to talk to someone they could do nothing to get my money back to me and were very rude. Their gear might be nice, but they are a TERRIBLE company.

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