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Business Profile

Retail Stores

Murdoch's Ranch & Home Supply

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Murdoch's Ranch & Home Supply's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Murdoch's Ranch & Home Supply has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Murdoch's Ranch & Home Supply

      2311 N 7th Ave Bozeman, MT 59715-2538

    • Murdoch's Ranch & Home Supply

      3115 Mt Highway 40 W Columbia Fls, MT 59912-8957

    • Murdoch's Ranch & Home Supply

      1189 S 1st St Hamilton, MT 59840-3021

    • Murdoch's Ranch & Home Supply

      3050 N Montana Ave Helena, MT 59601-0551

    • Murdoch's Ranch & Home Supply

      2801 W Broadway St Missoula, MT 59808-1620

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/08/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******** had a promotion which was to buy the ********* starter set and receive 2 free Milwaukee tools from their list for free. My free tools were canceled right before they charged me for the paid items and shipped them. I was then told I would receive a gift card to make up for the missing items. I was satisfied with this and gave the tool set I had received away. I had confirmed about a week later that I would still be receiving the gift card and was assured I was on a list and would receive them. I have just now been told by contacting support again for the third time on 12/7/2024 that I will not be receiving the gift card. And that I hopefully might get some tools by the end of the month. This is illegal in many states under false advertising and bait and switch. ******* Florida law applies to this if Pennsylvania has a similar law.I am aware that this is also happening to other customers currently.This has been forwarded to the office of the attorney general in ************

    Murdoch's Ranch & Home Supply is NOT a BBB Accredited Business.

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