We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Retail Stores

Murdoch's Ranch & Home Supply

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Stores.

Complaints

This profile includes complaints for Murdoch's Ranch & Home Supply's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Murdoch's Ranch & Home Supply has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Murdoch's Ranch & Home Supply

      2311 N 7th Ave Bozeman, MT 59715-2538

    • Murdoch's Ranch & Home Supply

      520 Shoup St Salmon, ID 83467-4211

    • Murdoch's Ranch & Home Supply

      822 Jackrabbit Ln Bozeman, MT 59718-8629

    • Murdoch's Ranch & Home Supply

      2330 Us Highway 93 S Kalispell, MT 59901-7531

    • Murdoch's Ranch & Home Supply

      170 Heritage Ln Polson, MT 59860-8902

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/08/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******** had a promotion which was to buy the ********* starter set and receive 2 free Milwaukee tools from their list for free. My free tools were canceled right before they charged me for the paid items and shipped them. I was then told I would receive a gift card to make up for the missing items. I was satisfied with this and gave the tool set I had received away. I had confirmed about a week later that I would still be receiving the gift card and was assured I was on a list and would receive them. I have just now been told by contacting support again for the third time on 12/7/2024 that I will not be receiving the gift card. And that I hopefully might get some tools by the end of the month. This is illegal in many states under false advertising and bait and switch. ******* Florida law applies to this if Pennsylvania has a similar law.I am aware that this is also happening to other customers currently.This has been forwarded to the office of the attorney general in ************

    Murdoch's Ranch & Home Supply is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.