We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Jamieson Motors, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Jamieson Motors, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jamieson Motors, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Jamieson Motors, Inc.

      115 Highway 2 W Chinook, MT 59523-7808

      BBB accredited business seal

    • Jamieson Motors, Inc.

      PO Box 487 Chinook, MT 59523-0487

      BBB accredited business seal

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/25/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 11-13-23 I took my truck to re-replace the failed egr(recalled in 2021 replacement) and the parts that were affected by the failure to be warranteed. Job *****, also ***** numbers. The truck still has regen. problems after clearing itself by highway travel. If it idles a few minutes the regen occurs again, over and over. This is my 5th month without my truck and they have no answer to resolve the problem, waiting on an answer from engineers from the corporation. There were also wiring harnesses exposed as well as various clips and harness wires that were exposed to the manifold. It appears mechanic has replaced or stepped up totake over this job. This is a 2015 Ram 1500SLT with ***** miles. I could not find a recall/warranty/lemon Ram in your initial inquiries, but this is all related to the egr problem. These folks are dodging their responsibility to make good their failed equipment. So, may I rely on some assistance in resolving this issue? The *** is ***************** When I complained of the harness cover, exposed wires, clips and assembly components their response was- why didn't you report it right away, my response is why are they not followi ng up on their employees work? Thank you

      Business Response

      Date: 04/19/2024

      In response to ***'s complaint.  Non of the repairs to his vehicle have cost him any money, just time unfortunately.   We never have dodged a responsibility ever in the 80+ years of we have been in business.   A previous recall repair failed again.  The tech we had at the time was the only tech we had period.   We do not have the man power to double check all of the work that comes through here. We test drive the vehicles to see if engine lights or issues with repairs we preformed come up.  We pay our techs and trust them.  In this case it did not happen that way.  The tech that worked on ***'s truck is no longer employed here.  When *** brought it back after the initial repair, he told me he had it checked at another local shop.  I expressed that I wish he would have brought it back to me first, I'm the owner I need to know about these things so I can make it right and learn so we can get better.  *** was upset and I don't blame him.  I not happy how this turned out either.  The truck is back here now, we got our rep to help cover the cost of repairs that coincide with the previous repair.  We are doing the best we can while working with *** to get his truck back to him asap.  This vehicle is our top priority.  We are doing everything in our power to get the repair done and keep our customer happy.  Being turned into the you guys doesn't help this process.  

      Customer Answer

      Date: 04/26/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    Jamieson Motors, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.