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Business Profile

Computer Hardware

BigSky Asics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/01/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ON April 23, 2022 I purchased from Big Sky Asics and was promised to receive my items within 2-3 weeks from date of purchase. On order# **** I purchased the quantity of 2 Bitmain Antminer L7 9050MH for a total of $45,204.00 USD paid thru wire transfer as requested thru this company. I have contacted the companies customer services number multiple time for status of my order and have have been told over and over that there supplier in ***** is having internal company issues and have not shipped the items. I contacted ***** Raycove which to my knowledge is owner of the company and stated that there company has put up an expensive lawsuit against the supplier in ***** and are doing everything to get our items. Yet we are at 23 weeks of patiently waiting and contacting Big Sky Asics for our items to arrive and yet nothing. We need a full refund if the company which we purchased from is not able to delivery the items ASAP, or the items delivered ASAP. I purchased directly from this company not from there supplier, and problems between Big Sky Asics and the supplier in ***** have nothing to do with me as I only purchased and have nothing to do with the supplier.

  • Initial Complaint

    Date:09/16/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 29th 2022 I paid BigSky Asics $53,606 for a Goldshell kd6 miner delivered in May of 2022. The miner was never delivered. I was able to recover $10,000 from Mastercard but $43606 was a wire transfer. ***** will not reply to my calls. I want my money back or deliver the new KD6.

BigSky Asics is NOT a BBB Accredited Business.

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