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Business Profile

Bar

Whiskey Gulch Saloon

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/01/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a drink for my wife and I, paid with a $100 dollar bill. The bartender put the bill in the register and walked away. I asked for my change and the bartender picked up a pack of cigarettes and left the building. I was not provided a receipt or any justification for why I was not given change. The owners of the bar were drunk themselves and would not acknowledge my being grossly overcharged. After asking around I was advised the bartender was known for keeping peoples change in an effort to force them to leave her inordinately large tips.

    Business Response

    Date: 10/09/2024

    This customer has been asked not to come in to the bar on precious occasions.  On this occasion he entered the bar already intoxicated with an outside beverage. The bartender told him he was not allowed to have it and removed it from his possession. She then told him he would not be behaving like he always does or he would be asked to leave. He got angry, argued with her, and left. $100 was not taken from him. He is 86'd from every bar in town and there is a reason for it. He gets violent and unpredictable.  

Whiskey Gulch Saloon is NOT a BBB Accredited Business.

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