We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Handyman

Alpha Handyman Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In May, I contacted drywall contractors to complete work in the addition of our home settling on ******************* of Alpha Handyman Services. June 4, 2022, he came to review our situation and submitted contract on June 4, 2022. The quote included work that we decided not to have done. A new quote removed those services. Total cost $8,000. On 6/6/22, at 1:30 pm he and his ******* reviewed the area. We signed the contract & provided a deposit of $3,000 check #****. He stated he would provide a two week notice prior to them coming to work in mid July. Mid July arrived with no contact. I sent **** a text at his number on July 21, 2022 -6:02 pm no response. Text on July 29 12:57 pm no response. July 31 5:33 pm no response. August 2 8:18 am no response.I called his number ************** on July 27, - 12:33 pm; July 29 12:56 pm; July 31 2:28 pm; and July 31 5:32 pm. The ******* message stated that the number is not able to receive calls at this time. I sent an email on 8/3/22, to the email address on the contract requesting a response. On August 3, 2022, I went to the address on the contract ******************************************************. There was no one there. I went to the business next door and spoke with the individual inside. He indicated that ******************* had been evicted and provided me the contact information for the building owner ******* from ********************* *************. I called ******* who stated that ******************* had been evicted and that tomorrow was the last day ***** had to remove any items from the premises. He stated that he had not seen ***** since early July, but that ****** spouse and an employee had been inside about a week ago removing items. I contacted the ****** Sheriffs non-emergency line *************. I provided the above information. He indicated that this was not something they could assist with, and I would need to file in Small Claims Court or hire an attorney.

  • Initial Complaint

    Date:08/02/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of 4/15/2022 transaction. Paid $2,638.92 on 4/16/2022. Alpha agree to repair/replace deck and has failed to provide service. I reached out late May to see when work would be completed. Alpha handyman owner ******************* responded saying he was planning on coming June 15. After not hearing anything I followed up late July a couple times and have not heard back.

  • Initial Complaint

    Date:07/11/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Alpha Handyman Services to paint our house and paid $8,500 down payment. We now have not been able to contact him since June 25 2022. We are not sure what the next steps we can take.

Alpha Handyman Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.