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Business Profile

Bank

Opportunity Bank of Montana

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Opportunity Bank of Montana's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Opportunity Bank of Montana has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Opportunity Bank of Montana

      1400 Prospect Ave Helena, MT 59601-4544

    • Opportunity Bank of Montana

      5 W Mendenhall St Bozeman, MT 59715-3559

    • Opportunity Bank of Montana

      123 S Main St Livingston, MT 59047-2623

    • Opportunity Bank of Montana

      1455 W Oak St Bozeman, MT 59715-2142

    • Opportunity Bank of Montana

      PO Box 80165 Billings, MT 59108

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They stopped sending me monthly loan statements, the last being 6/21/23. Two-three months ago I went through lengthy phone calls bring this to their attention. They suggested I could set up online access to the loan and see the statement under documents. I did, and under documents it showed the last statement as 6/21/23. Called again and they were surprised by this and said there was a glitch in generating my statements, and that this would be taken care of. When it actually was never taken care of, I didn't want to go the phone route again, which had taken up most of my day with zilch results. So I wrote the bank a letter on 11/1/23, detailing the problem again, and asking that they start sending me statements again. It is now 12/4/23 with no response or action.

    Opportunity Bank of Montana is NOT a BBB Accredited Business.

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