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Business Profile

Dog Breeders

Eagleye Teacup Pom

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ****** searched online for Pomeranian Puppies excited to adopt a new furry friend. I found a website via ****** ads called Eagleeye Teacup Pom, excited by the website and information, I decided to contact the company via their contact information on the page. I got a text message back asking about my interest in the dog, answering all my questions in a timely matter and giving me confidence in the purchase. I asked about the health certificates, vaccination, and microchip, and they even sent me a contract stating all the information signed by both parties. As soon as I sent a Zelle payment on August 30th, 2022 of a value of $800 to ******* *********************** with the email ********************** they stopped answering questions so clearly, saying they will deliver my dog to my house even though on the website, the reviews mentioned picking it up from the airport. I found the dog's picture in one of the review profile pictures. I kept asking questions and all they responded was that "we will handle it after you receive your dog." I asked for a refund and they say the refund will be delivered in 30 days, even though it's a Zelle payment that can be done instantly. I asked for a facetime just to simply confirm he was saying the truth, he refuses and wants me to wait for the refund within a month or wait for the dog. I want the refund now. The texting number used is ************ Zelle's email used: *********************

Eagleye Teacup Pom is NOT a BBB Accredited Business.

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