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Business Profile

Insect Breeder

Shane's Spiders LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Shane's Spiders LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    5

    Average of 1 Customer Review

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    Review Details

    • Melissa M

      Date: 04/03/2025

      Melissa M

      Date: 04/03/2025

      I placed more first order with ******* Spiders about a week ago, and it most certainly won't be my last. The price of the ************ I ordered seemed too good to be true, so I did some light research on this vendor before purchasing. While it was a bit challenging to find reviews, the feedback that I did uncover was very positive. This is why I'm providing a review here- more people should be talking about ******* Spiders as this transaction has been, by far, my best online invertebrate ordering experience. I placed my order late at night and received a text message (with my prior consent) early the next morning, informing me that they tried to reach me by email a couple times first as they were hoping to ship my order that day. I hadn't even checked my personal email by that point since I have never had an online order of any kind process so quickly. I was happy enough to confirm that I could receive the delivery the next day, but they did not skip out on offering me the choice of a freebie Tarantula despite me not mentioning it. My order was delivered less than 24hrs later and the spiders arrived in fantastic condition with a couple fun 3D-printed accessories packed in for free (along with the free tarantula!). One week has gone by, and both tarantulas are still just as healthy, active, well-fed, and good-looking. They provided a free return label so I could return the heat pack to them, as well as stickers to place on the "live animal" labels so I could reuse the box my order came in. This is another impressive level of commitment by the business to invite their clientele to participate directly in their efforts to offer competitive prices, and enable their clients to do so by covering the costs upfront in a passive and pressure-free manner. I'm beyond impressed by ******* Spiders- this is a business with a clear mission, high-quality spiders and "product", and top-notch customer service and operations.

      Shane's Spiders LLC

      Date: 04/03/2025

      We are so glad to hear how happy you are, and greatly appreciate that you took the time to leave us a review.

       

      Looking forward to helping the next time as well.

    Shane's Spiders LLC is BBB Accredited.

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