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Business Profile

Tattoos

New Image Ink Studio LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoos.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made an appointment to get a tattoo. When I made the appointment I put down a $100 deposit. The appointment was supposed to be on 10/21/23 but got cancelled. I was promised a refund for the $100 deposit I put down but everytime I try to call or contact the shop I get no response. The door to the building is always locked. I need my $100 back.

  • Initial Complaint

    Date:12/30/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had sent the business a deposit for an appointment to get two tattoos. The appointment was then cancelled by the business and I was unable to get in contact with them to reschedule. I was told my deposit of $200 would be returned on 12-18-22. That never happened and *** been unable to get in contact to have the deposit returned. The name of the business owner is *********************. Thats the name on the below photos.

    Business Response

    Date: 01/24/2023

    This was refunded in full last week. Thank you

    Customer Answer

    Date: 01/24/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

New Image Ink Studio LLC is NOT a BBB Accredited Business.

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