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Business Profile

Graphic Designer

Social Wallet LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:03/06/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this PR agency in Oct, 2023. They did a fine job drafting a Bill for me, LA-DA Solutions, End of Life Considerations for SoloSingleSeniors.I paid for that in full. In Nov, I paid them $1500 for a years worth of press releases. They published one, I didnt approve. Then never the press release I did approve. The following week I was in touch with the Governor, so I told them a press release was no longer necessary, and I wanted a game from the Bill designed. We spoke about the game with my original discussion. No one ever interviewed me about my ideas and designed things that I didnt approve. Refused them. They didnt get it. I called my bank had the $1500 returned. The bank agreed with me and returned the $. He begged that they would do a better job, so I returned the $1500. They did NOTHING and are refusing to do any work. Its incomplete, but Governor *********************** said h*** sign it into law. I need the $1500 back to hire someone else to build the game.I have not shared how they are robbing me with the Governor.Its incomplete. They didnt do their job.

Social Wallet LLC is NOT a BBB Accredited Business.

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