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Business Profile

Nutrition

Become Nutrition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nutrition.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased supplements from Beyond Nutrition on May 19, 2025 . About a week later, I checked my shipping status and it said "processing". June 3, 2025, I checked my shipping status again and noticed it still said "processing". I contacted the seller by email ********************************** to inquire about shipping and didn't get a response. June 9th, I sent seller a message via Instagram and no response. It is now June 13, 2025 and the shipping status still says "processing". The seller will not respond to my messages but the funds were deducted from my account without hesitation. At this point, I no longer want the items ordered (they were a gift for Father's Day) and would like a full refund.

    Customer Answer

    Date: 06/26/2025

    Yes. Please update my complaint as "resolved". I have received the products ordered. 

    Thank you.

  • Initial Complaint

    Date:06/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a BeLean health supplement on 5/15/2025. As of today, I still have not received it. I sent an email to the address on their website on 527. I have not today.I have not received a response. I have disputed this transaction with my card holder on June 8. I was notified that theyre finding was the was that was that the merchanthat fulfilled their obligation to me but again I still have not received my supplement. Theres also no information about tracking I believe that that was never shipped. I also sent another email before writing this complaint. I still have not received a response at this point. Im disappointed that I cannot get my product after nearly a month. Im also disappointed that I did not even get a response to my inquiry aboutmy order. The website does not give you an option to just cancel. Ive ordered from this merchant in the past with the last time being in 2023 and I did not have this issue.

  • Initial Complaint

    Date:02/24/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Good morning, I made an order for BeClean on 2/11 and two weeks later I still have received no information on when or if it has been shipped. I made a comment on one of the instagram posts promoting BeClean and it was deleted. They keep making social media posts promoting the product, but are not answering any responses about when it will be sent. Why charge go for a product, if you cant deliver to the customers after they paid for it? I didnt have this issue the last time I bought something from BN but thats not the case this time around. I still want the products but if I cant receive an update, I want a refund Thank you,

  • Initial Complaint

    Date:08/02/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order totaling $104.32 on July 3, 2024 for 4 items. I've sent multiple emails to ******************************** and the order notification email address requesting an update and shipping information. There has been no response to my contact attempts, and no information on the order other than me purchasing it. The order number is ******. I'm seeking help with a refund at this point because I needed the products well before 30 days ago.

Become Nutrition is NOT a BBB Accredited Business.

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