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Business Profile

RV Dealers

Van City RV

This business is NOT BBB Accredited.

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Customer Review Ratings

1

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Review Details

  • james m

    Date: 08/17/2024

    would never attempt to do business with this dealer again. I ordered a new Renegade Verona from them originally at 10% over dealer cost and was told if I wanted a classic by both the sales manager t and the their renegade *** that my purchase margin would be the same 10% over cost. After switching to the Classic I was told they wanted 15% over cost because they get only 2 a year by the dealer (a completely false statement, they only get 2 XL's from my understanding) and later found out they were not even a classic dealer. The coach **** was approx 495K divided by 1.4 equals 353k but renegade had a dealer cost of 40% less than the **** at the time not including the shipping charge they tack on from what I have read and Van CIty has some kiind of handling fee they were charging me of approx *******. They also initially were expecting me to buy both coaches for some reason so I would have the Verona in the interim, but later graciously allowed me to switch the deposit to the classic. After great consideration I decided to go elsewhere and am happy with my decision. I tried to work it out with the ******** owner and Renegade National sales manager, but they were not willing/able to help resolve the deposit refund or even a portion of it. I understand it was supposed to be a non refundable deposit, but if they were not even a Classic dealer how would they of fulfilled the agreement after giving them another 175K non refundable deposit that they requested? I would of thought at approx ******* cost to the dealer and ******* net after the sell that would of been a ****** profit for 1 pre sold RV would of been enough. Who knows who bought the all white 2024 ****** LE 40LTS I passed on but if they paid a lot more for it than I was they sure gave this dealer an enormous profit. You would think that Renegade would of put more pressure on the Dealer since there *** (had called me threatening(saying you don't want someone to come knock on your door?

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