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Business Profile

Sales Lead Generation

Research Reach

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/6/23 I was solicited via email to purchase an attendees list of a trade show that I attended in July. I eventually send them $300 for the list, via the ACH/bank info that they provided.they sent a link for a database of names, which i was able to down load, BUT the list was not for the tradeshow that I attended.I emailed the person who sold me the list, and there has been no reply at all over the last month.Calling them is fruitless... it just goes to a recording offering unrelated services.While this is for my business, the business is just me... so I hope you will be able to help me.thank you so much.... This is definitely a scam, it appears. My issue is the same as other complaints i see on your website.
  • Initial Complaint

    Date:09/26/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company is portraying to sell attendee lists for a upcoming conference. After paying the money ($400) to get the attendee list, I no longer have received communication from company. Only allowed ACH payments.
  • Initial Complaint

    Date:08/16/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email today explaining that this company has attendee lists from a festival that I own. I had vendors who participated in my festival this year reach out to ask if this was legit. I have nor will I ever sell my attendees information. I believe this to be false advertising. I'm also concerned that they are going around saying they have information that I have never given out and trying to sell people on this false information.
  • Initial Complaint

    Date:07/03/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A salesman for Research Reach falsely advertised a list of contacts that did not include the type and quantity of contacts that was promised. When I reached out to the salesman about my concern, I didn't get any response.

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