Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Firewood

S&D Firewood, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Firewood.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMelissa S.

    Date: 02/14/2023

    1 star
    I attempted to work with the owner on buying firewood from his business. I called this business to try and become a customer again as I have worked with them before. I spoke with the owner to see if we could have 1 cord of wood delivered to us which they were able to do the year before with no complaints. As I asked questions to the owner, he had a rude, complaining, and passive aggressive answer to each question I had. I was afraid to even ask another question with his aggression on the phone with each answer. It got to the point that I had to hang up on him due to him getting a bit aggressive and hostile. I then wrote a review on ****** about my interaction with him and he responded back within the review with a very unprofessional, unapologetic, scapegoating response as if he was attacking me. This was the worst encounter with this business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.