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Business Profile

Concrete Staining

Everts Contracting Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Staining.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/27/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    contracted with this business 12/20/2021 to do some concrete driveway work the following spring starting in early march 2022. Contractor required 40% of total cost of job as downpayment. The total down payment was $2495 of a job to cost a total of $5940 dollars.Initial payment of 40% sent to Everts to start work in early March 2022.The work was not done then as agreed upon. When questioned about this, his explanation was the amount of rain at that time. Rescheduled to April 2022. The work was not done then either and the explanation was he had his concrete finisher quit and return to *********. The work was rescheduled for *** and then June of 2022. The contractor said if the work was not done by June 15 or 16 2022 he would refund the deposit. June came and went, he was contacted and the deposit was asked to be returned. He said he would mail it out. Never came. Recontacted about the fact there was no check, and he asked for some patience and to please give him to July 8, 2022 to return the deposit in full. July 8th came and went and no check appeared. He call me on July 9th ******************************************************* the mail. We were on vacation and did not return until July 16th. When we received our held mail there was no check in the held mail.On that monday I called him July 18th 2022 and he said the check was mailed from ********* ******* on friday July 15th 2022. As of July 20th no check has arrived.This person has promised work that was not done as contracted. He has promised return of deposit $2495 which has not happened either. Our desired resolution is the return of our deposit in full, promptly. Copy of contract, copy of deposit check, copy of e-mails available for review. Willing to mail to BBB cannot upload since not in computer data base. If evaluation desired please contact ******************************* at ******************* with address to send all copies of documentation to.

Everts Contracting Group is NOT a BBB Accredited Business.

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