We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Ecommerce

Vickers, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There were two transactions, receipts #****-5946 and 1904-2084 with transactions completed on 10.26.2023 (Order Number. PEND2023102615132840, invoice #*******). This was for items purchased: 1xCHIEF ****** BLANKET1xWYETH TRAIL BLANKET1xPRAIRIE RUSH HOUR THROW1xMANY NATIONS BLANKET1xBIG MEDICINE BLANKET1xIN THEIR ELEMENT BLANKET On 10.27.2023, another order was submitted and paid for (order #PEND2023102715190813; invoice #*******). This was for the following items: 1xWOMEN'S REVERSIBLE WOOL BARN COAT, l1xLOST TRAIL BLANKET, 1xMEN'S PLAID BEACH SHACK COTTON SHIRT, 1xA HORSE CALLED PAINT BLANKET.Both orders were $129.00 each. There are two different emails to contact company: ******************** with phone number ************ and *********************************** with the following web link: *********************************** . Phone number to this last contact is ************. I have emailed this company on 11.3.2023, 11.6.2023, and 11.8.2023 in attempts to get resolution. I have called each number on two apostate occasions with the numbers either being reported to be non working numbers or unable to leave a message before the line disconnects. I have reported this to ********* Woolen ***** as well.

    Customer Answer

    Date: 12/07/2023

    This email was received on 12/52023 at 12:08 am

    Re: Re: Re: Re: Re: Orders ***** and 22016

    Hello, we are very sorry for this problem. We are looking for your package. If it is lost, we are willing to send it to you again. Please wait patiently
    Have a good week.
    Kind *************************** Center

Vickers, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.