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Business Profile

Auto Transportation

ECE Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 23, 2024, I initiated contact with U S Cars through WhatsApp, expressing interest in purchasing a Hiace bus and ********** ******.Despite initial conversations about vehicle availability, U S Cars informed me that these vehicles were to be sourced from a partner in ******, not the **************$4850/- was wired to ECE Motors account with **************** After that ******* said Turkey has recently changed the shipping terms and we need to pay more money. Then after lot of discussion we paid 1850. Then after that he said there was delay and we need to pay port storage charges and document shipping charges which was around $980 and we paid that amount as well. Then after that he came back saying that the company lost lot of money and need to recover the money and asked us to pay 951$ and they are asking to send some person in ****** and i feel we are cheated and lost almost 7500$$Intial Transfer was done to Bank Details: **************** Account Name: ** **** ECE Account Number: *********** Routing Number: ********* After the initial Transfer ******* gave me account number of ****** ***** O SWIFT/BIC : *********** IBAN/ACcount Number: **************************

ECE Motors is NOT a BBB Accredited Business.

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