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Business Profile

Ammunition

Choice Ammunition Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

This profile includes complaints for Choice Ammunition Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Choice Ammunition Corporation has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/21/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On several occasions over the last few years, I've made several purchases of rifle ammunition from Choice Ammunitions Corp in ****** *******, some of which has proven to be defective. I have made multiple attempts to get a resolution to this problem with them. I returned my entire orders ( at their request) for them to inspect. The owner ******************* has promised (via email) to return the ammo that I purchased and said he could not find any defects. Several months have gone by and they have not returned the ammo to me and will not return any calls or emails. I am out about $150. I just want my purchases returned. I am tire of reaching out to them...

      Business Response

      Date: 08/16/2022

      ****************** did not reply to my email dated 4/3/2022 when I gave him a number of options to remedy the situation. This occurrence happened due to no fault of Choice Ammunition and we suspect an obstruction in the firearm he was using. We thoroughly tested his ammunition and nothing was outside of specifications. 

       

      ****************** has used vulgar, personal attacks against both myself and our company. He has been issued a 100% refund and we consider the situation resolved and closed. It seems he is very eager to blast a small business on public domain over seemingly small issues as a cold plate of potatoes or slower than expected service from a restaurant clearly struggling with today's labor shortages.  

      We are thrilled to put him and this issue behind us.

       

      Customer Answer

      Date: 08/17/2022

       
      Better Business Bureau:

      The statements **************** have made are false. Please see attached emails to him asking for nothing more than my original purchase be returned With an apology. 

      I will accept his refund as promised and hope to put this behind us. 

      *********************

      Customer Answer

      Date: 09/14/2022

       
      Complaint: 17599759

      I am rejecting this response because: The business agreed to refund my original purchase. However it has not been received as promised.  

      As far as I'm concerned this issue HAS NOT BEEN resolved. I would like the BBB to show this as such.

      I am going to pursue other resolutions.

      Sincerely,

      *********************

      Business Response

      Date: 10/05/2022

      This customer was sent two separate checks for this $182.14 refund-One on 8/27/22 #****** and the other on 9/21/22 #*****. He has now cashed the second check #***** and a stop payment has been made on the first check.

      We have attached a copy of the front and back of this processed refund check.

    Choice Ammunition Corporation is NOT a BBB Accredited Business.

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