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Business Profile

Wholesale Pet Foods

Phoenix Landing Foundation

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Adam S

    Date: 03/31/2025

    I went through Phoenix Landings entire adoption process by the book. Took all their required classes, submitted everything they asked for, passed the home visit with no issues, and was approved. My family and I were trying to adopt a young, healthy Grey named *****. He was listed on their website and we were really excited to give him a forever home.But the second I mentioned ***** during the home visit, everything changed. The ****** who came to my house immediately got weird, dodged questions, and started steering me toward other birdsones that were sick, plucked, or on meds. She invited me to her house later that week to meet the birds, but after she left, she ghosted me completely. No response to texts or emails. After days of silence, I emailed the organizations founder, and magically the next day the ****** replied and said I couldnt have ***** because I had dogs. Not up for discussion.Meanwhile, this same ****** has multiple cats living with the birds shes fostering. Cats, which are actual predators to birds, are somehow okaybut my two lazy, elderly bulldogs who barely move are a dealbreaker? This was never about safety. This was about keeping *****.When I pushed again, the founder emailed me and said ***** had opted for his prospective family. Birds dont opt into families. It was a weak excuse to close the door and avoid being honest. The listing was removed, and no adoption announcement was made. ***** was never adoptedhe was kept.Others agree this feels like a bait and switch. They advertise adoptable birds to draw people in, then gatekeep the birds they dont want to part with and try to push off the ones with serious health issues.This isnt rescue. Its unethical, misleading, and completely unfair to the people trying to adoptand especially to the birds who deserve real homes.

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