Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Animal Hospitals

Haw Creek Animal Hospital

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Hospitals.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGilbert A

    Date: 12/28/2023

    5 stars
    I have yet to ever come across a perfect place. The vets and staff at this place are amazing, truly care, and are compassionate! They can't save every animal despite how the loss of our beloved fur babies hurt us. But the care our Furry friends have received here has always been proficiently given and graciously received. People always complain when things are bad, but the good deserves to be put out there with just as much vigor. I trust this place and people with my fur babies and hope everyone has as great (or better) and experience than I have had
  • Review fromJane S

    Date: 02/17/2023

    1 star
    Had a truly awful experience due to this place's mismanagement and incredibly poor communication that almost cost us the life of our beloved furbaby. We kept scheduling surgery only to prepare and arrive for surgery to find out they "didn't have enough staff" or "they had another emergency" or some other excuse, and each time they charged us a regular visit fee - this happened FIVE TIMES (several hundred dollars) before we managed to have the surgery elsewhere as a life-saving emergency. We even showed up without an appointment at one point because we were desperate, and they didn't have anyone to see us so they sent us away - then later sent us another bill for a sixth regular visit! Outrageous, awful communication, not to mention their records were completely wrong. If you love your furbabies, go elsewhere.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.