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Business Profile

Moving Companies

Local Guys Moving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 17, 2024 Had agreement for this company to pack kitchen, and move furnishings. Three hours before they were supposed to arrive, I received a text message that they would not be coming to fulfill the agreement. I have tried to contact the owner by text and voice mail, and he he failed to respond in any fashion.

  • Initial Complaint

    Date:10/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************* the owner of Asheville Moving took my deposit of $500.00 on 8/14/23 for a move on 9/8/23 He texted me the night before at 8:15 pm and stated he had to cancel.He now does not return repeated requests for a refund

  • Initial Complaint

    Date:09/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Asheville moving company for the second time since Ive moved to Asheville. I put down a deposit and confirmed my date (8/21/2023). They canceled on me the morning of my move and never refunded me and its been a month since then.

  • Initial Complaint

    Date:08/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *************************, owner of Asheville Moving company: LinkedIn: *************************************************: ******************************************************** Instagram: ************************************************************ - ***** is/and has been running a deposit scam for many months.He has already been arrested once, and other companies believe that he moved to ******. He claims to own Asheville Moving Company, in Asheville, **. When you call to get a quote, he always states 2 men, 3 hours - $500 deposit. He will schedule you a date and never show up OR (in my case) if you cancel, he disappears and refuses to refund your money.Here is a link to the community that he is targeting and many examples of the scam: ******************************************************************************************************************************************************************************************** Here is a link to his other company: **************************************************** a link to his yelp review site stating the exact same scam he is running on everyone: ********************************************************************************************************************** Here is a link to another example: ******************************************************************************************************************************************************** His competitors will corroborate this, as they are getting many calls to pick up the pieces. The owner suggested that I report him to Cash App, as he was already kicked off of Paypal. I did - they did nothing.This is a VERY serious and broad scam he is running. It is active. And needs to be addressed He is also targeting ***********, **.

  • Initial Complaint

    Date:06/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business took my $500 deposit for a June 16, 2023 move but they canceled the move days before without explanation and then did not give a refund as promised, and does not return my calls or texts.

  • Initial Complaint

    Date:10/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Oct 10, 2022 I paid ************************* $500 as a deposit to secure a moving date on Oct 20,2022. On the day of the move ***** texted me saying he was running late and would contact me in 40 min with an eta. Previous to that day he told me they would be there at 8:00am on the 20th. He never got back to me in 40 min, so an hour later I texted asking for an eta, he told me after 1:00. We needed to be out by end of day. He then said his guys were in SC and would be back late, could he move us the next day which we couldn't do and I honestly didn't trust him to show up that day either. I said no and would just like to be refunded our $500. I have called, texted and have gotten no response from him. My husband called and texted as well, no response. I would like my $500.

  • Initial Complaint

    Date:08/16/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 15th 2022, I was given a quote of $1000 for moving services. When the movers arrived at my new home, they ran out the clock until it started raining. They then left to take a nap and insisted that I pay them. When they returned, they refused to bring my things in the house and when I called the owner, *****. He proceeded to berate and threaten me, saying if you leave a bad review, I know where you live. The movers dumped my things and left. I would hate for this to happen to anyone else and something tells me Im not the first.

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