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Business Profile

Electrical

Pruitt Electric Co.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Thus electrician *** Pruitt gave me as estimate on my home that I closed on 3/28/24. After reaching out on my end many times and many broken promises that h*** communicate and set up an appt to do this work, all efforts to get him out here to do the estimate work have failed. All I ask if that he do this estimate work in order to have my home safely up to code and soon.

    Business Response

    Date: 06/03/2024

    *** Pruitt

    Pruitt Electric Company

    I did give a proposal to do an electrical job for ***************************.  When I sent her the proposal I told her I was very covered up with my work and could not get to hers for a while.  I later told her she should probably get another contractor to do the work due to my overload.  She said she had gotten other quotes and they wanted too much money to do the work and she would wait on me.  My proposals are only good for 10 days, she never returned a signed proposal.  Therefore, I do not feel obligated to do this work for her. Her house was built in 1967, she bought it well aware of the list of items the home inspector (not a licensed electrician) had reported to her.  The only thing we discussed that would justify replacement was the electrical service riser on the City of Gastonia's side of the meter feeding the property.

    Customer Answer

    Date: 06/04/2024

     
    I am rejecting this response because:

    I said I accepted your proposal and thought I had signed it. Its bad business to keep putting someone off, not being a good communicator, and not being able to make an appt to do the work. Also you are extremely rude. 


    Business Response

    Date: 06/04/2024

    At this point, I do not think we can work amicably together and you should probably get ******* to do your work.  As I have only quoted the job and have not started work on the project.  I do not feel comfortable working with you. I also find you to be hard to work with and want things done at the cheapest price and on your timeline which I cannot meet.  So sorry for your inconvenience but I am a small business (me and one helper) and had several jobs (commercial jobs) I had to finish before getting to yours, as I previously explained to you.  So at this point, I will not be able to help you.

Pruitt Electric Co. is NOT a BBB Accredited Business.

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