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Business Profile

Tractor Dealers

Safeway Chevrolet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tractor Dealers.

Complaints

This profile includes complaints for Safeway Chevrolet's headquarters and its corporate-owned locations. To view all corporate locations, see

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Safeway Chevrolet has 4 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/01/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Dec 9 2022 I purchased a 2015 Jeep from Westgate Chev [former Safeway Chev] in ******, it is financed thru Marine Fed Credit who required that a Ext warranty/Service contract be part of deal. I was charged $2664. for this on Feb 28 ************************************************************************************************************************************************* their system. I then spoke to their F&I **** and was told the same thing I informed them that it was on my buyers order and the lender had required it but they said no but that they would look into it I told them to repair vehicle it wasnt until Mar 20th that i got a rental from svc **** and was told i would only have to pay for 2 days use they didnt diagnose the problem until Apr 13 said couldnt get parts til Apr 28th it is $2000. repair I would pay 500 deduct I contacted Marine fed and was given acopy of a service agreement that was submitted to them by Westgate with my contract showing 200 deduct Not enough room here to tell all but as of today i still do not have my jeep back I am a 63 yr old widow on fixed income and am at a loss as to what to do PLEASE HELP THANK YOU

    • Initial Complaint

      Date:12/14/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      First they sold me a VW Jetta that had been wrecked multiple times and hid that from me. They didn't even have a title for the jetta. I give them another chance and they sell me a jeep compass that has electrical problems and has been wrecked which they also hid from me. I should have gotten my lawyers involved after the jetta.

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