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Business Profile

Computer Hardware

E-Emphasys Technologies Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We put a deposit on a software system for our business.When the company did virtual training for us on the software we would receive, it was not as the sales person represented. It did not have the features or functionality we desired. We requested to cease the training; asked them to not ship us the software nor hardware; and asked them to refund the deposit as their sales person misrepresented it's functionality. The sales person admitted that they had described it's functionality incorrectly. We had a meeting with their team describing why the purchase contract should be void and our deposit refunded as we received nothing and very quickly realized that the sales person was incorrect in their sales pitch. The company is now ignoring us. We have made many phone calls and sent many emails to receive our refund back and everyone from the company is ignoring us. They took our $10,000 and we have nothing of theirs.

E-Emphasys Technologies Inc. is NOT a BBB Accredited Business.

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