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Business Profile

Engines

Motor 1 Engines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engines.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid ******* deposit and kept getting put off now he wont answer his phone its been over 5 months and he told me 4 or 5 weeks in the beginning!

  • Initial Complaint

    Date:08/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *****,Has had my motor for over two years. He returned it and the motor was installed but it was still knocking. The motor was pulled again and brought back to the shop for repair. ***** avoids all phone calls text messages etc lying about the motor. I finally approached ***** when he was expecting another customer and he just made up lie after lie continuously. I have filed a claim in small court and awaiting trial date. Horrible customer service and communication and I do not recommend. I have informed ***** to just return my core, but he claims its at his other shop in *******.

Motor 1 Engines is NOT a BBB Accredited Business.

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