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Business Profile

Home Electronics

RocketHealthGadgetClub

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Electronics.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/27/2022

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 6th,2022 128.94 and 19.99 company RocketHealthGadgetClub they promised to send me a check since June I have not received yet. I never ordered anything from this company. I got an email saying I had won a craftsman tool chest send 1.99 for postage and next I was being charged for 128.94 and 19.99 this is a big scam please help me get my money back ??? My bank would not help because I had to cancel one bank card so they wouldn’t charge me more.I have no receipt or nothing from this company I am totally messed up on this and have called them 3-4 times.

    Business Response

    Date: 11/06/2022

    Got in touch with RocketHealthGadgetClub said they would refund. Received a check but it didn’t go thru so now what ?? This is the first I have heard from you Thank You for getting back to me. Now what do I do with no refund they said they would give me ??? Help??? If you need to call me @*********4 please identify yourself or I will not answer for unknown number or name  Thank You ?? 

    Business Response

    Date: 11/17/2022

    You didn’t want to see that I was Scammed by RockHealthClub and didn’t want to Help me get my Money 148.93 they Scammed me out of. Why are you not getting my money back I was Scammed??? Please Help I am an elderly woman living on a fixed income and needed that money for my Medicine but now 3 months without medication?? Thanks ???? 

    Customer Answer

    Date: 11/17/2022



    Complaint: ********



    I am rejecting this response because:I was Scammed out of 148.93 dollars it was RocketHealthClub not Approach don’t know where you got that name from. Please help??? I never ordered anything from them 



    Sincerely,



    ***** ******

    Business Response

    Date: 11/21/2022

    I still haven’t received any response from these people on the 148.93 refund ??? Please Help me?? Thank You ???? Happy Holidays 

    Customer Answer

    Date: 11/21/2022



    Complaint: ********



    I am rejecting this response because: It is a Scam I was charged illegally 148.93 just want my Refund??? Thanks 



    Sincerely,



    ***** ******

  • Initial Complaint

    Date:08/15/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They called and said they were investigating a fraudulent transaction on my debit card . Then took 148.93 off my debit card . When I called to get my money back they said I participated in a raffle for a iPad and they didn't have a e mail or address . PLEASE HELP ME !!! THIS IS A SCAM .

RocketHealthGadgetClub is NOT a BBB Accredited Business.

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