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Business Profile

Importers

Unique Trading Company, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Importers.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/03/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Be careful when you are investing, Because trying to recover lost funds or seeking strategies about Crypto future trading and investment, can be very tricky and frustrating when your money is with them. I lost a lot trying to make more income through Crypto trading, after losing over $82,050 I finally met ****** who works with a recovery company AND who was able to help me recover almost all I lost to these online scammers. All thanks to ******. Good work deserves good recommendation. Contact ****** on mail. HARPERJAMESPLATFORM G MAIL COM and their customers' quick response TO YOU.

  • Initial Complaint

    Date:03/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never ordered anything from this company and on 1.19.24 I was charged $28.00. I tried reaching out to them and it was a bogus link. I want a refund.

  • Initial Complaint

    Date:12/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a Christmas present on Dec 6. Gotten nothing, paid $11 extra for expedited shipping, nothing. I checked their odd tracking shows it hasn't left original country. I've reached out via email, no response, tried calling no answer. I realize after reading BBB and other reviews I've been scammed Asking for refund though I know I won't receive it I would ultimately like to see them shut down and prosecuted so they can't do it to someone else, I know that is beyond your capability. Unfortunately I don't have a gift for my granddaughter for Christmas, it's to late to find something thoughtful at this point and I don't have the time.

  • Initial Complaint

    Date:07/03/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from this company and paid with Pay Pal. I have never received my items and have not been able to get in touch with anyone. I saw ad on ********* This is not the first time Ive ordered from something FB and regretted it!

  • Initial Complaint

    Date:02/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased an item in October 2022. Paid through ******. Item was fulled paid for and I finally received my item in January 2023. The item came without pieces it was supposed to come with and upon writing to the company they wanted to refund me $2.00 (I paid $40.00). They were insistent that their packaging department remembers that all items were put in my package. After multiple emails back and forth I asked them for their address to return it for a full refund and they have asked me to paid the shipping charges to China and upon review of the items they will then determine if my package is worth the full refund. I believe I was scammed and am very upset about their lack of. I can’t use the product I received as it is missing important parts in order for it to function.

  • Initial Complaint

    Date:12/31/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 purses from Unique Trading Ltd. on November 17, 2002 and have not received these. I have attempted to resolve this with them. They tell me that their records indicate I have received these. The document they provided indicated the purses were delivered to ******, TX. I live in ******* ****, TX. I also paid extra for expedited shipping. The last response I got, they indicated they would refund me 70% or give me 30% off purchases of 2 more purses. This is totally unacceptable because I ordered these in good faith and expected them to deliver them!

Unique Trading Company, Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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