We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Investigator

Advanced Private Investigations & Security Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investigator.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/31/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I spoke with ***** ****** of Advanced Private Investigations on Oct. 6. and asked him to investigate **** Baker, the mother of my grandson, ****** ****** 8, & who is making a relationship with ****** difficult. My son passed away 2.5 years ago. I paid him $1,500 the next day. 10/07/2022 ZELLE / ADVANCED PRIVATE INV - 2*********** ZELLE DEBIT -$1,500.00. During our first conversation I explained my relationship to **** & ******. Then I sent documents with my son's obituary, with my name listed first as his family since **** had moved out 1.5 years prior. I sent ****'s first husband's obituary as **** had two children by her first husband. They are living all together. I wrote answers to all the questions ***** had on his website. The next conversation, within a few days, ***** said he had gone to the house to do GPS but he hadn't seen ****** or anyone going to school. I said it was Oct. 10, Columbus Day, so no school. That worried me a bit. But, next, he said how am I related to **** & ****** as he cannot be investigating unrelated people. We had talked at length about how I was related & I sent documents showing the info. I started losing confidence. I asked him later if he might not have been feeling well, lately, as I hoped there was some explanation. He just said that he was "checking" the information & that "as a treacher" I should understand him checking. I had told him prevously that I had been a reporter for about 20 years & he could Google my name - that my daughter **** was a teacher. In another conversation, we were chatting about politics, which we agree on, & he said "by the way, I'm a private detective." I feel that something is not right, I asked ***** for a refund minus charges. He said his website says he does not refund, which it does not say. And, that he would contact his attorney. For 2 plus weeks I have heard nothing. I emailed and called once saying refund or do the work and to let me know. I have heard nothing at all. **** **********

Advanced Private Investigations & Security Management is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.