Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Highlands Roofing

Reviews

Customer Review Ratings

4.94/5 stars

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRaymond S

    Date: 07/12/2025

    5 stars
    We recently hired Highlands Roofing to replace our old roof and are extremely pleased with the results from this extraordinary company. From our very first meeting with the owner, ****** ********************, we were impressed by his professional and courteous manner. He explained, in detail, the work to be done, the materials to be used, and was on the job site every day of the installation. By way of explanation this is the process we used in selecting Highlands. Process: We only accepted bids from companies that were rated A+ by the Better Business Bureau and who did not have a complaint within the past five years. We also looked for companies having a ****** rating of 4-5 stars. We required that they bid on the same scope of work and materials for the job.Job:Replace a twenty-year-old asphalt roof of 32 squares on a two-story home. Replace damaged roof decking. Replace Masonite siding on the dormers of the house and damaged trim work.Result:We have a beautiful new roof. They also installed multiple extra roof vents which has improved our attic ventilation. The damaged roof decking was replaced and the siding work was excellent. The flashing work was first rate, the roof pipes were flashed and protected by a self-sealing membrane barrier. The roofing crew did a great job of protecting our plants and shrubbery around the house and did a wonderful job with the clean up at the end. Mr. ******************** was there on the last day to make a final sweep of the jobsite and made sure that the skylights were cleaned---he did that himself!In short, we can recommend Highlands Roofing without any reservations and would hire them again should the situation warrant it---5 STARS.
  • Review fromLuis O. V

    Date: 06/04/2025

    4 stars
    They did an amazing job on the roof but the customer service can use some help. They offered 300$ for a referral and never spoke of it again after I referred a family member that did do their roof with them.
  • Review fromTracy C

    Date: 05/03/2025

    5 stars
    Hired Highlands Roofing to replace our ********************* Very pleased with their employees who installed the roof. They were very polite very hard-working and cared. All care was taken to ensure our plants and shrubbery were protected at the end of the job. There was 100% cleanup and they ran magnets throughout our entire yard to make sure no nails were left on the ground. We are 100% pleased and would hire them again I believe theyre the best roofers in ******/********* **************.
  • Review fromBart H

    Date: 04/29/2025

    5 stars
    ****** was amazing to work with and is one of the most polite people you will ever meet. His crew was fast and friendly and did a great job. His cost was so much less than everyone else and had numerous extras no one else included. His work warranty of 10 years was double what others offered. Recommend them to everyone!
  • Review fromEddie K

    Date: 04/22/2025

    5 stars
    Fantastic work! We recently had a fortified roof installed by Highlands Roofing on our home in *************** on the ***********. **** was extremely professional, answering all of our questions. His team showed up when they said they would and the craftsmanship is top notch! We are extremely pleased with the product we received and would recommend them to anyone.
  • Review fromGeorge A

    Date: 03/03/2025

    5 stars
    These guys are the best I would highly recommend them. **** is the best so pleasent to do business with as well
  • Review fromMelissa K

    Date: 12/10/2024

    5 stars
    New Highlands Roofing, **** and ******** have been absolutely fabulous from start to finish. Their support and customer service throughout the whole time was simply excellent. The team working on the roof were incredible, so competent, efficient and superb quality. Roof was done in 24 hours and we've had so many compliments about it!! Would give them more than 5 stars if possible. Nothing was too much effort, they took the time we needed and made it all so easy.Without doubt, Highlands Roofing is the best roofer in ******, and on the Outer Banks.
  • Review fromAlan W

    Date: 09/27/2024

    5 stars
    Highland did awesome job, worked with the insurance company to get everything approved and the roof looks great. Would highly recommend.
  • Review fromMegan C

    Date: 09/23/2024

    5 stars
    The service we received from **** and Highland roofing was above and beyond. From the 1st meeting with **** to the very end was professional and easy. We have and will continue to refer all our friends and family to **** and Highland roofing!! Thanks for taking all the stress of getting a new roof off our shoulders!!! 5 stars for sure
  • Review fromJason B

    Date: 09/16/2024

    5 stars
    This team was amazing. ******************* ***** was very easy to work with and very knowledgeable as well. He knew so much about our old roof and also the understanding of how our coastal community needs to have special roofing for wind. I would recommend them to anyone. The team that put on our roof was like a well oiled machine. They did our roof in one day and the clean up they did was amazing. Nothing left behind. This group needs to do all roofs in my opinion. You will not regret speaking with them for your roof replacement!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.