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WiT Group
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for WiT Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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WiT Group has 3 locations, listed below.

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    • WiT Group

      1235 East Blvd Ste E Charlotte, NC 28203-5876

      BBB accredited business seal

    • WiT Group

      1308 Lorna St Charlotte, NC 28205-5281

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    • WiT Group

      13024 Ballantyne Corporate Pl Charlotte, NC 28277-2113

      BBB accredited business seal

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Nathyn C

      Date: 06/30/2025

      I had a very frustrating experience working with WIT Group Marketing. While the relationship started off promising they built a website for me and launched a ****** Ads campaign the level of service quickly declined. I repeatedly felt that my business wasnt being taken seriously. I had to chase them down just to get updates or clarity on why I wasnt getting leads, and the answers were often vague or dismissive, like we need to work on keyword searches, without clear strategy or ********** main point of contact, **** Magnum, made the situation even more difficult. Whenever I raised legitimate concerns such as why I wasnt getting leads or why errors on my website hadnt been fixed he either tried to charge me extra (despite my $300/month retainer for website and marketing maintenance), gave unclear responses like I dont know, or shifted blame back to me. He would even bring up his own personal frustrations instead of helping me resolve mine.A major issue occurred when I asked to have form submissions sent to a different email address. After that change, I unknowingly missed over 20 leads because those submissions were routed to my spam folder. When I asked how to prevent this or fix the issue, I was told flatly that it wasnt their responsibility and that I needed to figure it out on my own again, despite paying monthly for support.The most alarming part of this experience is what happened after I mentioned I planned to share my honest review online. I was met with a legal threat about leaving a review which was shocking and extremely unprofessional. And now, as of writing this, Ive discovered that my entire website has been taken down seemingly in direct response to my feedback.

    • James S

      Date: 09/30/2024

      Stay away. Will charge monthly fee and will underperform. This company is a scam

    WiT Group is BBB Accredited.

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