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Business Profile

Appliance Repair

OK Appliance Repair, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

This profile includes reviews for OK Appliance Repair, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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OK Appliance Repair, LLC has 2 locations, listed below.

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    • OK Appliance Repair, LLC

      6500 Forestrock Dr Charlotte, NC 28269-3561

    • OK Appliance Repair, LLC

      17312 Brightstone Ct Charlotte, NC 28277-2479

    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Kenita E

      Date: 12/28/2024

      I am writing to express my dissatisfaction with the service I received from **** who handled the repair of my dryer. On the initial visit, *** assured me that replacing a part in the dryer would resolve the issue. However, just one day later, the machine broke down again. *** then told me he would order a new motor and confirmed he would come to install it on December 2nd. Unfortunately, I never heard back from him.I followed up on December 4th, and *** mentioned he was experiencing back pain and promised to come by on December 5th. However, he did not respond, and I had to follow up again on December 9th to confirm he would come on December 12th at 10:30 AM. *** did not show up at the scheduled time, and only when I texted an hour later did he inform me that he would arrive in an hour. He showed up two hours later and, upon his arrival, made no effort to communicate or explain his delays.During the repair, *** appeared to be working with a clear attitude and charged me an additional $15 above the quoted price. When I questioned him about this increase, he responded with an unprofessional attitude. While I did pay the extra charge, I did not feel that it was justified, nor did I feel the service was worthy of the additional cost.Overall, I found ***'s service to be unreliable, unprofessional, and subpar. He did not provide excellent service, and his attitude was off-putting. I would not recommend OK Appliance Repair based on my experience with ***.

    • Victor R

      Date: 06/06/2024

      Victor R

      Date: 06/06/2024

      I was having a problem with my refrigerator a week before Easter. Ok Appliance Repair in ********* expedited getting the necessary parts and had the refrigerator working well the next day. Communication was excellent. One of the best experiences we have had getting such work done.

      OK Appliance Repair, LLC

      Date: 06/07/2024

      It is my pleasure ******, if you need any help with your appliances just reach me out.

    OK Appliance Repair, LLC is NOT a BBB Accredited Business.

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