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Business Profile

Asphalt

Carolina Hot Mix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Asphalt.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/12/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired carolina hotmix of ********* N.c to completely remove asphalt and replace. This had to be able to support my truck and camper. Company did the job, but within 3 months it was breaking and sinking from vehicle weight. The owner assured me it would be fixed soon and should not of happened. He has yet to come rectify the problem. I paid over 17k for Comercial grade asphalt, done correctly I should have no issues the first 6 months. Owner was given several opportunities to come fix it, he even asked if we could wait till end of month. We'll, the month came and went and no repair.

    Business Response

    Date: 11/08/2024

    I would just encourage them to contact me directly ************.

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