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Business Profile

Athletic Organization

Rawlings Tigers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Athletic Organization.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Formal Complaint regarding mistreatment and bullying of 11 year old boys

    Business Response

    Date: 06/10/2025

    I apologize for your experience with your team in **********. This is not my territory, Id suggest you reach out to your territory director and discuss with them what is going on and the concerns you have. If that does not work, you can always reach out to National through the website and share your concerns.

  • Initial Complaint

    Date:12/27/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********************* is the owner of the Rawlings Tigers *********. We played under this team for Fall 2022, and were planning to stay through Summer 2023. Unfortunately, our coach left the team on 11/14/22. Since then we have heard empty promises about hiring a coach and ensuring we have enough boys for the team. **** has not been transparent during this time and becomes defensive when anyone asks a question. I requested an update about our coaching situation when I realized another player had left our team. He immediately attacked me via text. Meanwhile, we are waiting for communication and still paying the fees. We have paid 2 months with no return on investment. We paid $250 on 11/13/22 and $225 on 12/6/22.

    Business Response

    Date: 01/09/2023

    The former customer whom filed the complaint, was refunded for $225 on 12/29/2022. 

     

    The customer made our ******************************************************** 5 tournaments and a minimum of ******************************************* the middle of October after a tournament told us their child was too old. The customer and my self were in discussion over how to move forward in which we agreed, the kid would move up to their proper age group. Since that agreement, I have sent multiple updates organization wide as to our plans and what to be on the look out for,  the customer has continued to intentionally start problems within the business, specifically on the team they left. This was stated by the customer in an email. 

     

    Please let me know how I can best provide communication records, and refund records to you. 

     

    Thank you

     

    *********************

    Director

    Rawlings Tigers *********

    Customer Answer

    Date: 01/09/2023

     
    I am rejecting this response because: the director has no idea who my son even is. The child who couldnt participate is the October tournament he is referring to was a young man named *********************. That is not my son. I dont want anything from this man, but I certainly appreciate the one month refund. For your next team, how about you actually get to know your players and who youre even talking to! My son isnt too old for 14U or he wouldnt have been able to play the Ripken Tournament in SC. Good luck to you!

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